Frequently Asked Questions
Everything you need to know about your Gozney oven and order.
What is the standard shipping timeframe for Gozney ovens?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location, though larger ovens like the Dome may require scheduled freight delivery.
Can I use my Gozney oven indoors?
The Roccbox and Dome are designed for outdoor use only. They should be used in well-ventilated outdoor spaces to ensure safety and proper combustion.
What is your return policy for unused products?
We offer a 30-day return policy for products in their original, unused condition and packaging. Please note that return shipping costs may be the responsibility of the customer.
Do Gozney ovens come with a warranty?
Yes, our ovens come with a standard 1-year warranty, which can be extended to 5 years if you register your product on the Gozney website within 60 days of purchase.
What fuel types can I use with my oven?
This depends on the model. The Roccbox is wood and gas compatible with the right burners, while the Dome is available in wood-only or dual-fuel (wood and gas) versions.
Do you offer financing or payment plans?
Yes, we partner with providers like Affirm and Klarna to offer flexible monthly payment options at checkout, allowing you to pay for your oven over time.