Returns & Exchanges
We want you to be completely satisfied with your Gozney purchase. If you change your mind, you can return your unused product in its original packaging within 30 days of delivery.
Check Eligibility
Ensure your oven or accessory is unused, unassembled, and in its original retail packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to generate a return authorization and shipping label.
Pack and Ship
Securely pack your items and attach the provided shipping label to the outside of the box before dropping it off at an authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing